Terms Of Service
Welcome to The Striped Cat. These Terms Of Service govern your access to and use of TheStripedCat.com, including browsing our website, purchasing products, and using services or features made available through the store.
Throughout these Terms, “we,” “us,” and “our” refer to The Striped Cat. “You” and “your” refer to visitors, customers, and other users of the website.
By accessing our website or placing an order, you agree to these Terms Of Service and any additional policies referenced here. If you do not agree with these Terms, please do not use the website or place an order.
1. Using Our Website
You may use TheStripedCat.com for lawful shopping and informational purposes.
You agree not to use the website in a way that could damage, disrupt, interfere with, or compromise the operation or security of the store or the experience of other users.
You must not use our website to engage in fraudulent, abusive, unlawful, or unauthorized activity.
We reserve the right to restrict or refuse access to the website where reasonably necessary to protect the store, our customers, our service providers, or other parties.
2. Product Information
We aim to present product information as clearly and accurately as reasonably possible.
Products may vary in their available sizes, colors, designs, materials, capacities, components, customization options, or other characteristics. Please review the information provided on the individual product page before placing an order.
Images are intended to help represent the product and design. Differences in screens, displays, lighting, photography, production processes, or other factors may affect how colors and details appear.
We may update product descriptions, images, options, availability, or other website information when necessary.
3. Prices and Availability
Product prices are displayed on the website and may change from time to time.
The price applicable to your purchase will generally be the price shown during checkout when your order is submitted, subject to correction of obvious errors or other circumstances permitted by applicable law.
Products, designs, options, promotions, and availability may be changed or discontinued without prior notice.
Placing an item in your shopping cart does not necessarily reserve that item or guarantee its continued availability.
4. Orders
When you submit an order, you are responsible for reviewing the information entered before completing checkout.
This includes your:
- Selected product
- Size or other available options
- Quantity
- Personalization information, when applicable
- Billing information
- Shipping information
- Contact details
Submitting an order does not necessarily mean that the order has been accepted for fulfillment.
We may need to review, decline, cancel, or request additional information regarding an order when there is a payment issue, suspected fraud, incorrect information, product availability problem, pricing or website error, or another issue that prevents us from reasonably completing the transaction.
If an order is canceled after payment has been successfully collected, any applicable refund will be handled according to the circumstances of the order and our relevant policies.
5. Made-to-Order and Personalized Products
Some products available through The Striped Cat may be prepared, produced, or customized after an order is placed.
Where a product includes personalization, you are responsible for checking the information you submit, including names, numbers, text, selections, or other customization details.
Once production or fulfillment has begun, changes or cancellations may no longer be possible.
Eligibility for returns, replacements, or refunds for made-to-order or personalized products is explained in our Returns & Refunds Policy.
6. Payments
You agree to provide current and accurate billing and payment information when completing a purchase.
Payments may be processed through third-party payment service providers available through our checkout system. The payment methods available to you will be displayed during checkout.
A transaction may be declined or delayed by a payment provider, card issuer, financial institution, fraud-prevention system, or other party involved in processing the payment.
For additional information, please review our Payment Policy.
7. Shipping and Delivery
Orders may require processing and production before shipment.
Delivery estimates may vary depending on the product, destination, shipping method, fulfillment process, carrier operations, customs procedures, and circumstances outside our reasonable control.
Customers are responsible for providing an accurate and complete delivery address.
Additional information regarding order processing, shipment, tracking, delivery, international orders, and related matters is available in our Shipping Information.
8. Returns, Refunds and Order Issues
Eligibility for a return, refund, replacement, exchange, or cancellation depends on the circumstances of the order and the type of product purchased.
Different conditions may apply to standard products and products that are personalized, customized, or made to order.
If you receive an incorrect, damaged, or defective item, please contact our support team with the relevant order information so we can review the issue.
Please read our Returns & Refunds Policy before requesting a return or refund.
9. Accuracy of Account and Order Information
You agree to provide information that is accurate and reasonably complete when using our website.
If your contact or delivery information changes after an order is placed, contact us as soon as possible.
We cannot guarantee that an address, product option, personalization, or other order information can be changed once processing, production, or fulfillment has begun.
10. Promotions and Discount Codes
From time to time, The Striped Cat may offer promotions, discounts, or coupon codes.
Unless otherwise stated, promotions may be subject to eligibility requirements, expiration dates, product exclusions, minimum purchase requirements, or other conditions.
Discounts generally cannot be applied retroactively to completed orders unless specifically stated.
We may modify or discontinue a promotion where reasonably necessary, subject to applicable law.
11. Intellectual Property
Unless otherwise stated, the website itself and original materials created for The Striped Cat—including website layout, written content, branding, graphics, and other store materials—may be protected by intellectual property laws.
You may browse and use the website for personal, non-commercial shopping purposes.
You may not reproduce, republish, distribute, scrape, commercially exploit, or otherwise use protected website content without appropriate permission or a lawful basis to do so.
Third-party names, trademarks, logos, characters, artwork, or other intellectual property that may be referenced on the website remain the property of their respective owners where applicable.
For copyright-related notices or requests, please review our DMCA page.
12. Reviews, Feedback and Other Submissions
If our website allows you to submit reviews, comments, feedback, suggestions, images, or other content, you are responsible for the material you submit.
You must not knowingly submit content that is unlawful, fraudulent, abusive, malicious, infringes the rights of another party, or contains harmful code.
Where permitted by applicable law and the relevant submission feature, we may moderate or remove content that violates these Terms or is inappropriate for the intended use of the website.
13. Third-Party Services and Links
TheStripedCat.com may use or link to services operated by third parties, such as payment processors, shipping providers, fulfillment services, analytics services, or other website technologies.
Third-party services may operate under their own terms and privacy policies.
The Striped Cat does not control independent third-party websites merely because our website contains a link to them.
14. Privacy
Your use of our website may involve the collection and processing of personal information.
Our Privacy Policy explains how personal information may be collected, used, shared, and handled in connection with TheStripedCat.com.
Please review the Privacy Policy together with these Terms Of Service.
15. Prohibited Activities
You may not use TheStripedCat.com to:
- Violate applicable laws or regulations
- Commit or attempt fraud
- Submit false or misleading information intentionally
- Interfere with website security or functionality
- Introduce malicious software or harmful code
- Attempt unauthorized access to systems or information
- Harvest information unlawfully
- Infringe intellectual property or other legal rights
- Use automated systems in a manner that unreasonably disrupts the website
- Engage in conduct intended to harm the store, customers, or other parties
We may take reasonable measures to protect the website where prohibited activity is detected.
16. Website Availability
We work to keep TheStripedCat.com available and functioning properly, but uninterrupted access cannot be guaranteed.
The website may occasionally be unavailable because of maintenance, technical problems, service-provider interruptions, updates, security concerns, or circumstances outside our reasonable control.
Website features may also be modified, replaced, or discontinued as the store develops.
17. Disclaimer and Limitation of Liability
To the extent permitted by applicable law, the website and its services are provided subject to the terms, conditions, warranties, and rights that cannot lawfully be excluded.
Nothing in these Terms is intended to exclude or limit consumer rights that cannot be waived under applicable law.
To the extent legally permitted, The Striped Cat will not be responsible for indirect, incidental, special, or consequential losses arising solely from circumstances beyond our reasonable control or from misuse of the website.
Any limitation in these Terms applies only to the extent permitted by applicable law.
18. Indemnification
To the extent permitted by applicable law, you agree to be responsible for losses, claims, or expenses resulting from your unlawful misuse of the website, your violation of these Terms, or your infringement of another party’s rights.
This section does not limit any rights or protections that cannot legally be limited.
19. Changes to These Terms
We may update these Terms Of Service when necessary to reflect changes to our website, products, services, operational practices, policies, or applicable requirements.
The current version will be published on this page.
Your continued use of TheStripedCat.com after an updated version becomes effective will be subject to the updated Terms, to the extent permitted by applicable law.
20. Contact Us
Questions regarding these Terms Of Service or an order placed through The Striped Cat can be sent to:
The Striped Cat
Email: [email protected]
Website: TheStripedCat.com
You may also review our Privacy Policy, Payment Policy, Shipping Information, Returns & Refunds Policy, and DMCA page for information relating to specific parts of your shopping experience.