Privacy Policy

At The Striped Cat, we respect your privacy and understand that you want to know how information is handled when you browse our website, place an order, or contact us.

This Privacy Policy explains the types of personal information we may collect through TheStripedCat.com, why that information may be needed, how it may be used and shared, and the choices that may be available to you.

By using our website, you acknowledge the practices described in this Privacy Policy.

Information We May Collect

The information we collect depends on how you interact with The Striped Cat.

When you browse the website, place an order, create or use available account features, contact customer support, or otherwise interact with our store, we may receive information such as:

  • Your name
  • Email address
  • Telephone number, when provided
  • Billing address
  • Shipping address
  • Order and purchase information
  • Products and options selected
  • Information submitted through forms or customer support messages
  • Device and browser information
  • IP address and general location information derived from it
  • Website activity and interaction data
  • Cookie and similar technology information

We only aim to collect information that is reasonably relevant to operating the website, processing transactions, providing customer service, improving the shopping experience, protecting the store, or meeting applicable requirements.

Information Related to Orders

When you place an order through TheStripedCat.com, certain information is necessary for us and the service providers involved in the transaction to process and fulfill your purchase.

This may include your name, contact information, shipping address, billing information, products ordered, selected product options, payment status, and shipping or tracking information.

Order information may be used to:

  • Confirm and process your purchase
  • Prepare and fulfill your order
  • Arrange shipment and delivery
  • Provide order updates
  • Respond to questions about your purchase
  • Process eligible returns, refunds, replacements, or cancellations
  • Prevent or investigate fraudulent or unauthorized transactions
  • Maintain appropriate transaction and business records

Payment Information

Payments made through TheStripedCat.com may be handled by third-party payment processors or financial service providers available through our checkout system.

These providers may collect and process the payment information necessary to authorize and complete your transaction.

The Striped Cat does not ask customers to send complete credit or debit card numbers, card security codes, banking passwords, or similar sensitive payment credentials through email.

Please do not send this information to our customer support address.

For additional information about purchases and payment processing, please review our Payment Policy.

How We Use Personal Information

Depending on your interaction with our website, information may be used to operate and maintain The Striped Cat and provide the services you request.

For example, we may use information to:

  • Process and manage orders
  • Communicate about purchases
  • Provide customer support
  • Arrange production, fulfillment, shipping, and delivery
  • Handle eligible returns, refunds, or replacements
  • Maintain and improve website functionality
  • Understand how visitors interact with the website
  • Detect suspicious, fraudulent, or abusive activity
  • Protect our customers, website, and business
  • Maintain records where reasonably necessary
  • Comply with applicable legal obligations
  • Resolve disputes or enforce applicable store policies

We may also use information for other purposes when you have provided appropriate consent or when otherwise permitted by applicable law.

Cookies and Similar Technologies

TheStripedCat.com may use cookies and similar technologies to help the website function and understand how visitors use it.

Cookies are small pieces of information stored on or accessed through your device. Depending on how the website is configured, they may support functions such as remembering shopping cart contents, maintaining website sessions, storing preferences, measuring website performance, or helping detect suspicious activity.

Some cookies may be necessary for important website and checkout functions. Other cookies, where used, may relate to analytics, preferences, advertising, or similar purposes.

Your browser may allow you to block or delete cookies. Depending on the technologies used on the website and applicable requirements, additional cookie controls or consent choices may also be presented.

Disabling certain cookies may affect how some parts of the website function.

Analytics and Website Usage Information

We may use website measurement or analytics technologies to better understand how visitors interact with TheStripedCat.com.

Depending on the services enabled on the website, these technologies may process information such as pages viewed, approximate visit duration, referring pages, browser or device information, and interactions with website features.

This information can help us identify technical issues, understand website usage, and improve navigation and the overall shopping experience.

Where required, analytics or similar technologies may be subject to applicable consent choices.

When Information May Be Shared

Running an online store involves working with service providers that perform functions necessary to operate the website and complete customer orders.

Personal information may therefore be shared with appropriate service providers when reasonably necessary, including providers involved in:

  • Website hosting and technical infrastructure
  • Ecommerce functionality
  • Payment processing
  • Order production and fulfillment
  • Shipping and delivery
  • Customer communications
  • Website security and fraud prevention
  • Analytics and website performance
  • Professional or legal services

We aim to share information only to the extent reasonably necessary for the relevant service or purpose.

Service providers may also process information according to their own terms, privacy policies, and legal obligations.

Production, Fulfillment, and Shipping

Information necessary to prepare and deliver an order may be provided to the parties involved in production, fulfillment, shipping, and delivery.

For example, a fulfillment or shipping provider may require the recipient’s name, delivery address, contact details, and relevant order information.

Without this information, it may not be possible to complete and deliver an order.

Legal and Security Reasons

We may disclose information when reasonably necessary to comply with applicable law, respond to a valid legal process, protect legal rights, investigate suspected fraud or misuse, enforce store policies, or protect the security of customers, our website, or other parties.

We may also preserve relevant information when reasonably necessary to resolve a dispute or investigate a transaction.

Data Retention

We may retain personal information for as long as reasonably necessary for the purposes for which it was collected.

The appropriate retention period can vary depending on the type of information and why it is being maintained.

For example, certain order and transaction records may need to be retained for customer support, accounting, fraud prevention, dispute resolution, or legal and compliance purposes.

Information that is no longer reasonably required may be deleted, anonymized, or otherwise handled in accordance with applicable requirements and our operational needs.

Data Security

We take reasonable measures intended to protect personal information handled through our website.

However, no method of transmitting or storing information online can be guaranteed to be completely secure. For this reason, we cannot promise absolute security of information transmitted through the internet.

Customers should also take reasonable steps to protect their own accounts, devices, passwords, and payment information.

If you believe your interaction with The Striped Cat may involve a security concern, please contact us.

Your Privacy Choices and Rights

Depending on where you live and the laws that apply to you, you may have certain rights concerning your personal information.

These may include rights to request:

  • Access to certain personal information
  • Correction of inaccurate information
  • Deletion of certain information
  • Information about how personal data is used
  • Restriction of certain processing
  • Objection to certain processing
  • Withdrawal of consent where processing relies on consent
  • Other privacy choices provided under applicable law

Not every right applies in every jurisdiction or circumstance.

If you would like to submit a privacy-related request, contact us at [email protected].

We may need to verify your request before taking action in order to help protect personal information from unauthorized access or deletion.

International Data Processing

The Striped Cat operates online, and the service providers involved in running the website or fulfilling orders may operate in different countries.

As a result, information may be processed or stored outside the country where you live.

Where applicable, such processing is subject to the legal requirements and safeguards relevant to the parties involved.

Children’s Privacy

The Striped Cat is not intended to knowingly collect personal information from children in circumstances where parental or guardian consent is legally required.

If you believe that a child has provided personal information through our website inappropriately, please contact us at [email protected] so the situation can be reviewed.

Third-Party Websites

TheStripedCat.com may contain links to websites or services operated by third parties.

Once you leave our website or interact directly with a third-party service, that party’s privacy practices may apply.

The Striped Cat does not control the privacy practices of independent third-party websites, so we encourage you to review their privacy information when appropriate.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, operational practices, technologies, or applicable requirements.

When changes are made, the revised version will be published on this page. The version displayed on TheStripedCat.com should be considered the current Privacy Policy.

Contact Us About Privacy

If you have questions about this Privacy Policy, how information may be handled through TheStripedCat.com, or a privacy-related request, please contact:

The Striped Cat
Email: [email protected]
Website: TheStripedCat.com

For general questions about products or orders, please visit our Contact Us page.

You can also review our Terms of Service, Payment Policy, Shipping Information, and Returns & Refunds Policy for additional information about shopping with The Striped Cat.